We ship all of our gas powered motorized bicycle orders through FedEx Ground, unless requested to do so otherwise.  The shipping price varies depending on the postal code.  Call us toll free at 1.866.243.4552 or send us an email through our contact us page to find out the exact shipping price to your postal code.  For our fully assembled gas powered motorized bicycles, the order will be shipped in two separate boxes.  The larger box will include most of the motorized bicycle with the handlebar and neck stem securely fastened to the top tube of the frame.  The smaller box will include the front wheel, seat and seat post, gas tank and gas tank hardware, pedals, reflectors, and any additional accessories.  If an order includes a lot of additional accessories the shipping price may increase slightly.  We ship our fully assembled gas bikes broken down a little bit to ensure the best shipping price, and in turn, so that alternative transportation can be affordable for everyone.

Continental U.S.A. Shipping Information for Electric Powered Motorized Bicycles

We ship our electric bicycles through FedEx Ground and/or UPS Ground, unless requested to do so otherwise.  The shipping price varies depending on the postal code.  Call us toll free at 1.866.243.4552 or send us an email through our contact us page to find out the exact shipping price to your postal code.  An electric bicycle order will arrive partially assembled.  In most cases partially assembled means that the handlebar, neck stem, front wheel, pedals, seat, seat post, and battery packs will need to be attached.  The battery packs will usually need to be charged for several hours before riding.

Sometimes we can deliver to Tucson and the surrounding southeastern Arizona area for fully assembled gas or electric motorized bicycles.  Give us a call and we'll work something out.

Pick ups are always welcome directly from our shop in Bisbee, Arizona.  Our hours are from 10am to 5pm Monday through Friday.

Parts & Accessories

Small parts and/or accessories will be shipped through either USPS or FedEx Ground.  Larger, heavier orders will be shipped through FedEx Ground.  If you would like us to ship your order another way, call or send us an email. 

Shipping to the Hawaiian Islands & Alaska

The shipping price varies depending on the postal code.  Call us toll free at 1.866.243.4552 or send us an email through our contact us page to find out the exact shipping price to your postal code.

International Shipping

Sorry, we do not ship our motorized bicycles internationally at this time.  For a shipping price quote on parts and/or engine kit(s) send us an email through our contact us page.

Please contact us directly before shipping any goods back to us for return and/or refund.  We have a 15% restocking fee on all returned orders.  The customer is responsible for all shipping costs on returned items unless covered under warranty.  We will not accept any used items for return or refund unless it is a manufactures' defect or you have spoken with us directly.

We do not accept any returns on our gas powered motorized bicycles or bicycle engine kits once the engine has been fired because we cannot judge the amount of wear that has been put onto the motor.  If you wish to sell your motorized bicycle or engine kit, try posting an ad on Craigslist.

It is the buyer's responsibility to check all local, state, and federal laws before purchasing a gas or electric motorized bicycle. Spooky Tooth Cycles makes no claims to the legality of any of our motorized bicycles. It is the buyers responsibility to judge their own mechanical aptitude before purchasing a bicycle engine kit, a D.I.Y. motorized bicycle kit, or a fully assembled motorized bicycle.  We will not accept returns on engine kit(s), D.I.Y. kits, and/or fully assembled motorized bicycles just because the buyer is unable to perform the installation or follow proper maintenance procedures.  Instructions and service manuals are available on our website and we are just a phone call away should you need any help.

We will give a refund on our engine kit(s) if it's within 30 days of the original purchase date, and the engine has not been fired and/or installed (basically if its brand new still in the box). 

Warranty

Our warranty covers all manufacturer's defects on the engine and engine related parts for 30 days.

We do not warranty piston and/or cylinder seizures or stripped bolts, nuts, or studs under any circumstance.

All installation and troubleshooting manuals are available on our website (you must register and log-in to view these manuals) for our customers reference.  We will provide our customers with parts (free outbound shipping included) if covered under warranty - this does not include mechanics' labor or the cost of getting the part back to us.  We always ask that the customer send the damaged item(s) back to us for inspection and for us to keep. In return, we ship a new part at our expense if under warranty.  We only cover outbound shipping charges for parts under warranty. The customer is responsible for the cost of shipping the item back to Spooky Tooth Cycles.

It is the buyers responsibility to judge their own mechanical aptitude before purchasing a bicycle engine kit, D.I.Y. motorized bike engine kit, or fully assembled motorized bicycle.  We will not honor warranties for engine kit(s), D.I.Y. motorized bicycle kits, or fully assembled motorized bicycles just because the buyer is unable to perform the installation onto their bicycle or unable to follow proper maintenance procedures.  Instructions and service manuals are available on our website.

Warranties on electric bicycles manufactured by the Izip (Currietech) Company should be handled by calling the main Izip Customer Service Hotline at 1-800-377-4532.  Spooky Tooth Cycles is not responsible for warranty claims, or defective items on Izip electric bicycles.