We ship all of our gas powered motorized bicycle orders through FedEx Ground. Shipping cost varies depending on your postal code, feel free to call us or send us an email to find out the shipping price for your zip code. If you order a partially or fully assembled gas powered motorized bicycle it will be shipped in 2 boxes.  The larger box will include most of the motorized bicycle.  The smaller box will include the front wheel, seat and seat post, gas tank and hardware, pedals, reflectors, and any additional accessories.  If your order includes a lot of additional accessories the shipping price will increase and can be quoted when placing an order. We ship our bikes this way to ensure the best shipping price, and in turn, so that alternative transportation can be affordable for everyone.

Electric Powered Motorized Bicycles

All of our electric powered bicycles can be delivered to your front door in 12 - 14 business days.  Out of the box, an electric bicycle will only need a little assembly.  Parts that will require assembly are pedals, seat and seat post, handlebar and neck stem, front wheel, and optional fenders.

Some electric models can be shipped with the "Ready to Ride Program", meaning that the bike will arrive to you completely assembled via freight truck for $250.  We can also ship our electric bicycles through FedEx Ground - prices vary on your postal code, but for one electric bike the price is always under $150.

Delivery to Tucson is $50 per bike directly to your front door, and we give you a very thorough introduction to your new Spooky Tooth motorized bike.

Delivery to Sierra Vista & Douglas is $20 per bike directly to your front door, and we give you a very thorough introduction to your new Spooky Tooth motorized bike.

Pick ups are always welcome directly from our shop in Bisbee, Arizona.  Our hours are from 10am to 5pm Monday through Friday.

Parts & Accessories

Small parts orders will be shipped through USPS or FedEx Ground.  Larger, heavier orders will be shipped through FedEx Ground.

Shipping to the Hawaiian Islands & Alaska

Shipping for one motorized bicycle is around $300 through FedEx Ground to the Hawaiian Islands.  If you can find a cheaper shipping carrier...please let us know...we'll work something out.

Shipping for one motorized bicycle to Alaska depends on where it's going, but is usually around $150 through FedEx Ground.  Send us an email with your postal code and we can give you a shipping quote.

Shipping on parts orders can be quoted at the time of order, and will be shipped either through USPS or FedEx Ground depending on which is cheaper.

International Shipping

We do not ship our motorized bicycles internationally at this time.  For a price quote on bicycle parts or engine kit(s) please send us an email with your postal code.

Please contact us directly before shipping any goods back to us for return or refund.  We have a 15% restocking fee on all returned orders.  The customer is responsible for all shipping costs.  We will not accept any used items for return or refund unless it is a manufactures' defect or you have spoken with us directly.

We do not accept any returns on our gas powered motorized bicycles or bicycle engine kits once the engine has been fired because we cannot judge the amount of wear that has been put onto the motor.  If you wish to sell your motorized bicycle or engine kit, try posting an ad onto Craigslist.

It is the buyers responsibility to judge their own mechanical aptitude before purchasing a bicycle engine kit, a DIY motorized bicycle kit, or a fully assembled motorized bicycle.  We will not accept returns on engine kit(s), DIY kits, and/or fully assembled motorized bicycles just because the buyer is unable to perform the installation or follow proper maintenance procedures.  Instructions and service manuals are available on our website and we are just a phone call away should you need any help.

We will give a refund on our engine kit(s) if it's within 30 days and the engine has not fired and/or installed (basically if its brand new still in the box).  We charge a 15% restocking fee and the customer pays for all shipping costs.

Warranty

Our warranty covers all manufacturer's defects on the engine and engine related parts for 30 days.

We do not warranty piston and/or cylinder seizures or stripped bolts, nuts, or studs under any circumstance.

All installation and troubleshooting manuals are available on our website (you must register and log-in to view these manuals) for our customers reference.  We will provide our customers with parts (free outbound shipping included) if covered under warranty - this does not include mechanics' labor or the cost of getting the part back to us.  We always ask that the customer send the damaged item(s) back to us for inspection and for us to keep. In return, we ship a new part at our expense if under warranty.  We only cover outbound shipping charges for parts under warranty. The customer is responsible for the cost of shipping the item back to Spooky Tooth Cycles.

It is the buyers responsibility to judge their own mechanical aptitude before purchasing a bicycle engine kit, DIY motorized bike engine kit, or fully assembled motorized bicycle.  We will not honor warranties for engine kit(s), DIY motorized bicycle kits, or fully assembled motorized bicycles just because the buyer is unable to perform the installation onto their bicycle or unable to follow proper maintenance procedures.  Instructions and service manuals are available on our website.

Warranties on electric bicycles manufactured by the Izip (Currietech) Company should be handled by calling the main Izip Customer Service Hotline at 1-800-377-4532. Spooky Tooth Cycles is not responsible for warranty claims, or defective items on Izip electric bicycles.